Spindog Casino Terms & Conditions
These Terms and Conditions govern access to and use of the Spindog Casino website, games, services and related features. They form a binding agreement between you and Spindog Casino when you create an account or use any part of the service.
Please read these terms carefully before registering. By opening an account, depositing funds or playing a game, you confirm that you understand and accept these provisions. If you do not agree with them, you must not use Spindog Casino.
Acceptance of Terms
These Terms and Conditions apply to all visitors, registered customers and other users of Spindog Casino. Additional rules may apply to specific games, promotions, payment methods or services. Where additional rules are provided, they form part of these terms.
You are responsible for reviewing the current version before using the service. Continued use after an update has been published indicates acceptance of the revised terms, subject to any notice or legal requirements that may apply.
Eligibility
Spindog Casino is available only to individuals aged 18 or over. You must not register or play if you are under the minimum legal age applicable to you. We may request evidence of age at any point, and access may be restricted until satisfactory evidence is received.
You may use the service only where online gambling is permitted for you. It is your responsibility to check the laws and restrictions that apply in your location. Spindog Casino may refuse access from certain territories or apply additional controls where necessary.
Each customer may hold only one personal account unless Spindog Casino has expressly authorised otherwise. Accounts must be opened for personal use and not on behalf of another person, business or organisation.
Account Registration
When registering, you must provide information that is accurate, complete and up to date. This may include your full name, date of birth, residential address, contact details and payment information. You must promptly correct any information that changes.
You are responsible for keeping your login credentials confidential and for all activity conducted through your account. Do not share your password, permit another person to access your account or use another person's account. Notify Spindog Casino promptly if you suspect unauthorised access.
Account names, payment details and personal information must belong to the registered customer. We may decline registrations, close duplicate accounts or require further information before allowing continued use.
Verification
Spindog Casino may carry out age, identity, address, payment and security checks during registration or at any later stage. You agree to provide documents and information that are reasonably required for these checks.
Documents must be genuine, readable and current where applicable. We may use appropriate verification methods and may delay account activity, withdrawals or promotional benefits until the review has been completed.
If the information supplied cannot be verified, is inconsistent or appears to have been altered, Spindog Casino may restrict the account and take any further action permitted by these terms and applicable requirements.
Deposits
Deposits must be made using a payment method held in your own name or otherwise authorised for your use. Third-party deposits may be rejected or returned, and additional checks may be required before funds can be used or withdrawn.
You should deposit only money that you can afford to lose. Spindog Casino does not provide credit, and you must not attempt to deposit funds obtained through unlawful activity or through a payment method you are not entitled to use.
Payment providers may apply their own processing times, terms or charges. Spindog Casino is not responsible for delays caused by a bank, card issuer, electronic wallet or other external provider. You should check the transaction details before confirming a deposit.
Withdrawals
Withdrawal requests are processed in accordance with the information available on the website and may be subject to account verification, applicable limits, game rules and promotional conditions. We may return funds through the original payment method where this is reasonably possible.
Before approving a withdrawal, Spindog Casino may review your account activity and confirm that deposits, bonuses and wagering requirements have been used in accordance with these terms. A request may be delayed while this review is completed.
You are responsible for ensuring that your payment details are correct. If a payment is rejected because of inaccurate information, the receiving provider or circumstances outside our reasonable control, additional processing time may be required.
Bonuses
Promotions, bonuses, free spins and other offers are subject to specific terms displayed with the relevant offer. These terms may set out eligibility rules, expiry dates, wagering requirements, game contribution rates, maximum values and withdrawal restrictions.
Unless stated otherwise, promotional offers are limited to one per person, household, device, payment method or other relevant connection. Attempting to obtain a promotion more than once or by creating linked accounts may result in cancellation of the offer and related winnings.
Spindog Casino may correct obvious errors, withdraw an offer, or refuse a promotion where there is evidence of misuse, manipulation or a breach of the applicable promotional terms. Any bonus balance and associated winnings may be removed where the offer was obtained improperly.
Acceptable Use
You must use Spindog Casino lawfully, honestly and in a manner that does not interfere with the service or the rights of others. You must follow the instructions displayed on the website and use the games and account features only for their intended purposes.
You must maintain the security of your devices and account credentials. Keep your operating system, browser and security software reasonably up to date, and take appropriate precautions against malware, phishing and unauthorised access.
Information submitted to Spindog Casino must be truthful and must not infringe another person's privacy, intellectual property or other rights.
Prohibited Activities
The following activities are prohibited:
- Using an account while under the age of 18 or allowing another person to use your account.
- Providing false, misleading or stolen information, or using another person's identity or payment method.
- Attempting to bypass account, age, location, security or promotional controls.
- Using software, scripts, bots, automated tools or technical methods intended to interfere with games or website functions.
- Exploiting errors, vulnerabilities, malfunctions or pricing mistakes, or concealing relevant information from Spindog Casino.
- Using the service for fraud, money laundering, unlawful financial activity or any other illegal purpose.
- Harassing staff, other customers or service providers, including through abusive, threatening or discriminatory communications.
Where prohibited activity is suspected, Spindog Casino may investigate, restrict access, cancel affected transactions or take other proportionate action permitted by these terms.
Intellectual Property
Spindog Casino and its licensors retain all rights in the website, software, game content, text, graphics, logos, design and other materials made available through the service. You receive a limited, personal and non-transferable permission to use the service for lawful entertainment purposes.
You must not copy, modify, distribute, sell, reverse engineer, frame, reproduce or commercially exploit any part of the service without prior written permission. This permission ends when your account is closed or your access is withdrawn.
Limitation of Liability
Spindog Casino will take reasonable steps to provide a reliable service, but uninterrupted availability cannot be guaranteed. The website or games may be affected by maintenance, technical faults, connectivity problems, third-party services or events outside reasonable control.
To the extent permitted by applicable law, Spindog Casino is not responsible for losses caused by your failure to secure account credentials, incorrect information, misuse of the service, unauthorised access resulting from your actions, or interruptions beyond our reasonable control.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited. You remain responsible for checking account activity and reporting suspected errors or unauthorised transactions without undue delay.
Account Suspension
Spindog Casino may suspend, restrict or close an account where this is necessary to protect customers, investigate suspected breaches, complete verification, address payment concerns, prevent fraud or comply with applicable obligations.
During a suspension, you may be unable to deposit, play, use bonuses or request a withdrawal. We may ask for further information before restoring access. If an account is closed, any remaining balance will be handled after relevant checks, except where funds are subject to a lawful restriction or resulted from prohibited conduct.
You must not open a new account to avoid a suspension or closure. Any replacement account may also be closed.
Privacy
Spindog Casino processes personal information to operate accounts, provide games, process payments, conduct verification, maintain security and communicate with customers. Information may also be processed where necessary to meet applicable obligations or protect the service.
Personal information is handled in accordance with the applicable privacy information made available by Spindog Casino. You should review that information to understand the categories of data collected, the purposes of processing, retention practices and any rights available to you.
Responsible Gambling
Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set limits that suit your circumstances, take regular breaks and never gamble with money needed for essential expenses.
If gambling stops being enjoyable or begins to affect your finances, relationships or wellbeing, stop playing and seek appropriate support. Spindog Casino may offer account controls, deposit limits, time-out options or self-exclusion tools where available. Requests for protective measures should be made clearly, and you must not create another account to circumvent them.
Amendments
Spindog Casino may update these Terms and Conditions to reflect changes to the service, games, payment methods, security procedures or applicable requirements. The latest version will be made available on the website.
Where an amendment materially affects your rights or responsibilities, reasonable notice may be provided where appropriate. You should review the terms regularly. If you do not accept an update, you must stop using the service and may contact Spindog Casino regarding the closure of your account.
Contact Information
For questions about these Terms and Conditions, account access, verification, payments or responsible gambling tools, please contact Spindog Casino through the customer support channels shown on the website. You can also write to [email protected].
When contacting support, provide enough information for your request to be identified, but do not send your password or full payment credentials. We may need to verify your identity before discussing account-specific information.
Last updated: